I'd be much more inclined to respond to this if a real person would have written it...perhaps the nice man who quickly processed my car return inthe parking lot. But,that would be hard. It's so much easier and cost effective to send out form letters.
Dear Michael Chaffin,
Thank you for your recent car rental at Thrifty T-RIC.
We continuously strive to improve our service to you.
Please take a moment to complete this brief survey. Your thoughtful response is very important and will help us serve you better in the future.
We hope to see you the next time you travel.
Click here to begin the survey
Estimado Michael Chaffin,
Gracias por su reciente alquiler de coches en Thrifty T-RIC.
Nos esforzamos continuamente para mejorar nuestro servicio para usted.
Por favor, tome un momento para completar esta breve encuesta. Su respuesta reflexiva es muy importante y nos ayudará a servirle mejor en el futuro.
Esperamos verte la próxima vez que viaje.