The power of service is getting stronger every day. We've outdone ourselves with 400 thread counts, HD TV's, marble and brass. There's not much left to offer to exceed anyone's expectations. Enter service...the wild card that sets everyone apart. Not surprisingly, the service story prevails in five star hotels...like the Chicago Ritz. But, imagine how much more impact it can have in a property with far fewer physical bells and whistles. Imagine how unexpected a five-star service experience might be for your guests. Imagine how they might rave about their stay and how much they would want to return...at any price. Imagine how happy your boss might be...
Photo courtesy of USA Today